EE/AA, Non EE/AA
Orion Business Solutions
In keeping with its namesake, the Orion constellation of stars, the Orion Group plans on becoming one of the most easily recognised stars in the Southern African and International Business Galaxy.
Duties & Responsibilities
Duties and responsibilities
Compile lists of potential clients and identify customers that are actively seeking a hotel services for the specific use of the Sales Specialists home hotel where they are based
Attend meetings set up from cold calling that has been researched and qualified to discover their needs and requirements
Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
Provide customers with a list of available services and their accompanying prices and offer discounts only when necessary
Assist clients in selecting the most appropriate service that best meet their specifications and needs
Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
Collaborate with other hotel staff to ensure clients expectations are met
Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
In conjunction with the Reservations Department coordinate and organize the details of an event
Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
Assist in setting annual budgets and implement strategies effective for achieving set targets
Keep clients up to date with new products and/or services and enhance existing relationships.
Work with internal colleagues to meet customer needs.
Arrange and participate in internal and external client debriefs.
Management and Research
Submit weekly progress reports and ensure data is accurate.
Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
Track and record activity on accounts and help to close deals to meet these targets
Desired Experience & Qualification
3-5 years of external sales experience
External sales experience (Telesales and Cold Canvassing)